If you’re already enrolled in Murad Rewards, you’ll love our new and improved program. Your automatically enrolled in our new Murad Rewards program (launched 9/20/2023) that rewards you even more thanks to a new tiered structure. All currently enrolled members start at the Bronze tier, and will enjoy all the benefits that you had before, but with a greater opportunity to earn more points and progress towards our highest tier: Platinum. New purchases after 9/20/2023 will be counted towards the new tiering program. Note that this new program doesn’t impact your existing points.

Listed below are the many ways in which you can earn points:

Create an account: 50 points

Leave a review: 50 points (Eligible every 2 months)

Follow us on: Facebook: 30 points, Instagram: 30 points, TikTok: 30 points

Make a purchase:, Bronze: Earn 2 points per $1 spent, Silver: Earn 2 points per $1 spent, Gold: Earn 3 points per $1 spent, Platinum: Earn 3 points per $1 spent

Enroll in subscription purchases: Bronze: Earn 4 points per $1, Silver: Earn 4 points per $1, Gold: Earn 4 points per $1, Platinum: Earn 4 points per $1

Taxes, shopping costs, discounts and promotional gifts do not earn points. Points are only accrued against the order subtotal.

Once you are in the Silver, Gold or Platinum tier, you will be in that tier for one year starting on the day you reached your new status. For example, if you earned enough points to upgrade to a new tier starting 9/20/2023, you will retain that tier until 9/20/2024. If you don’t meet the requirements of each tier within the 12-month period, you’ll automatically move to the tier that aligns with your status. Make sure to keep interacting with our program to reach a new tier or maintain your status.

Yes, your points will expire 365 days after the earned date. Our system will automatically keep track of your points earned date, then remove them on day 366 when they expire. If you earned your points prior to 9/30/2024, your points expiration countdown will start on 9/30/2024. However, if your account has been inactive since 3/1/2024, any points earned prior to 9/30/2024 will expire on 12/9/2024.

When points are redeemed, they follow the “first in, first out” rule – the first points earned will also be the first to get redeemed.

The Murad Rewards page houses all your points and perks details. You can access all your info by visiting your Account page, going to the Rewards section, navigating to Points Activity, then to the Rewards History tab to review your point expiration dates and points history.

Please contact our customer support team at customerservice@murad.com or call 1-310-765-1520