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Home > Customer Care > TV Offers > I Canceled, Why Was I Billed Again? 
 
 
 
 
 

I cancelled my club membership. Why was I billed again?
If you have received a 60 day, full sized Acne Complex® Kit, your card is billed in 2 installments. Your first installment would be charged at the time of shipment, $29.95 plus shipping of $8.95 ($38.90), and the remaining balance would be charged one month later ($29.95).

If you received a 90 day, full sized Resurgence® Regimen, your card is billed in 3 installments. Your first installment would be charged at the time of shipment, $39.95 plus shipping of $8.95 ($48.90), and the remaining two installments will be charged the following months ($39.95).

 
 
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